Web 2.0 Communication – Truly a 2-way Street
Just some quick thoughts on this (as I get excited 🙂 ):
In my Views on Social Networking post awhile back I expressed my love for the social networking revolution. Well, I felt that surge again…
I come across many insightful blog posts, but lately something has impressed me even more than the posts themselves: the comments section. In a few cases, I have noticed a real response from companies, with them getting involved in the conversation and offering to remedy the problem or asking for further suggestions for improvement.
Aside from the fact that the responses were so rapid – it’s the actual fact that there was a response from the party that was so wonderfully impressive. It’s exciting to see that companies are indeed interested in feedback and taking action accordingly. Prior to the social networking advent it was often very difficult to get a message to these people, let alone, a response.
So we all keep repeating that blogging and Web 2.0 in general is changing the face of communication – but check out these posts for actual proof.
- The Idea Shower – Block Facebook Beacon
- One Degree – DMC: Mark Hurst from Creative Good on Reducing Info Clutter